Frequently asked questions


What are the benefits of creating a Duposh account?

Creating a Duposh account allows you to:

(1) store multiple shipping and billing addresses to expedite your checkout;
(2) save the contents of your shopping bag for later;
(3) easily access your current order details and history;
(4) save credit card information to expedite checkout;
(5) manage your saved items;
(6) discover recommended items.

Can I cancel or modify my order?
Once an order has been successfully submitted, it cannot be cancelled or modified. We advise you to follow the return instructions included in your package, or refuse the shipment upon delivery, and it will be returned to our attention. Please allow 7 to 10 business days for your refund to be processed.

Which payment methods do you accept?
Duposh accepts the following forms of payment for online purchases:

(1) visa
(2) mastercard
(3) american express
(4) jcb
(5) discover
(6) paypal

Please note that your billing address must match the address on your credit card statement.